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Task tsk_13c8aa25b3a7be85payments · api/payments/disputes/representment
Regulator-ready audit trail
Disputes / Chargebacks
Applicable regulation
Reg E § 205.11 · Visa CE 3.0 · Mastercard Collaboration · Amex Dispute Policy
Primary AI decision
Primary LLM: 'reason-code mismatch between cardholder claim (13.1 not received) and evidence (refund issued).'
primary_claim: mismatch
TBV verifier re-reasoning
verdict: —confidence: 0.66
Cardholder claims non-receipt but evidence shows refund already issued. Ambiguous — may be duplicate claim.
Source data provenance
claimed_reason: 13.1
evidence_suggests: refund_already_issued
Final verdict
(pending)
Resolver tier
—
Status
pending
Prompt
Primary LLM: 'reason-code mismatch between cardholder claim (13.1 not received) and evidence (refund issued).'
Context
{
"claimed_reason": "13.1",
"evidence_suggests": "refund_already_issued",
"primary_claim": "mismatch"
}Attempts
- agentverdict: —confidence: 0.66
Cardholder claims non-receipt but evidence shows refund already issued. Ambiguous — may be duplicate claim.
Status: pending