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Task tsk_6378f0d41b65b253payments · api/payments/disputes/representment
Regulator-ready audit trail
Disputes / Chargebacks
Applicable regulation
Reg E § 205.11 · Visa CE 3.0 · Mastercard Collaboration · Amex Dispute Policy
Primary AI decision
Primary LLM: 'cardholder dispute — clear evidence: delivery + refund attempt on file.'
primary_claim: representable
TBV verifier re-reasoning
verdict: approveconfidence: 0.94
Visa CE 3.0: evidence chain complete. Reg E timeline met (day 18 of 60).
Source data provenance
card_network: Visa
reason_code: 13.1
evidence: ["delivery_conf","refund_attempt","comm_log"]
Final verdict
approve
Resolver tier
TBV verifier (agent)
Status
completed
Prompt
Primary LLM: 'cardholder dispute — clear evidence: delivery + refund attempt on file.'
Context
{
"card_network": "Visa",
"reason_code": "13.1",
"evidence": [
"delivery_conf",
"refund_attempt",
"comm_log"
],
"primary_claim": "representable"
}Attempts
- agentverdict: approveconfidence: 0.94
Visa CE 3.0: evidence chain complete. Reg E timeline met (day 18 of 60).
Final verdict: approve (via agent)
Provide feedback
Confirm the verdict, override it, or just leave a note. Leave verdict blank to confirm as-is.